Spark Energy logo

Founded in 1999 and licensed to sell electricity in Texas in 2002, Spark Energy is now a national retail electricity and natural gas provider. They now provider electricity and/or natural gas services in the following states: Arizona, California, Colorado, Connecticut, Florida, Illinois, Indiana, Maryland, Massachusetts, Michigan, Nevada, New Mexico, New York, Ohio, Pennsylvania and Texas.

Our Grading of Spark Energy

Rating Overall

show/hide details


How Ratings Work

Spark Energy Plan Summary

Spark Energy does not currently have any plans available on California Energy Ratings.

View Spark Energy Plans

Customer Reviews of Spark Energy

Reviews Overall

show/hide details


Read Reviews

Most Recent Spark Energy Reviews  


Spark Energy Review
Best Electric company I have ever had any Merylan Ranson from For Worth TX

Spark Energy's representives great work
Hi I would like to say that signing up with Spark Energy is definitely saving me some money and the help i received from the representatives was very helpful and efficient I appreciate it when the representatives take time to thuroghly explain to the customer about the services that will be given. Thank You Great Business from Chicago IL

Thorough and Helpful!
I just spoke with BB in customer service and she was so helpful. My mother in law passed away recently and I was making sure her account continued to stay paid until the property was sold. BB walked me through all of the areas making sure that everything was updated including e-mail, phone notifications, etc. I probably would not have remembered to update all of the information. It was so helpful for her to prompt me on each of the areas. Thank you BB and thank you Spark Energy! Sheri from Tomball TX


4-5 Star Reviews: 35 (24%)



Spark Energy Review

Best Electric company I have ever had any

Merylan Ranson from Texas
February 12th, 2020

Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?

3-4 Star Reviews: 17 (12%)



Electric supplier

I went on line to find another delivery company for my electricity. Sparks was the cheapest so I enrolled for 6 months. Its ridiculous that my electrical use is cheaper than my delivery charge

Sharon Gazdzicki from Connecticut
December 15th, 2017

Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?

2-3 Star Reviews: 17 (12%)



Problems Galore from the Beginning

We've been with Spark from the beginning and we have had numerous problems. For the first few years it was always administrative related...wrong address, wrong billing amount, etc. Now our problem is our contract expired the end of December and we did not renew on time. So they took our rate from 6.5cents to 16.9cents. When I called to renew for 24 months and complain about the bill, they refused to make a reasonable adjustment. They offered a $75 credit on a $565 bill. We cancelled our service.

Martha Walker from Texas
January 24th, 2019

Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?

1-2 Star Reviews: 62 (43%)



Scam

This people lie sign with them and ur bills will be higher then ever.They claim to lower ur bill but its a lie u pay double of what u where paying

Scam from Illinois
January 10th, 2020

Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?

Spark Energy News  


No applicable blogs have been written


Spark Energy FAQs  


Where can I order Spark Energy electricity?


Spark Energy has electricity plans in Illinois, Maryland, Pennsylvania, and Texas

Where can I order Spark Energy natural gas?


Spark Energy does not have any natural gas plans

What do customers think about Spark Energy?


That depends on who you ask. There will always be someone who feels wronged by a company, no matter how good they actually are. The average Spark Energy customer review is 2.2 / 5 stars. Keep in mind, consumers will go out of their way to complain far more often than they will to give praise.

Why is my electricity rate higher than when I signed up?


The rate you see when you sign up is the average rate at that exact amount of usage in one billing cycle. Some companies try to game the system by applying bill credits between certain usage thresholds. It works great if you are within the margins, but as soon as you leave that band you no longer get that bill credit and your rate per kWh can double. The PUC only requires that companies disclose their average rates at 500, 1000, and 2000 kWhs. Companies can get around this by giving you a $50 bill credit if you use between 1000 and 2000 kWhs per billing cycle. The only way to really know what you're getting into is to read your EFL. A 10¢ rate at all usage amounts may end up being cheaper than that 8¢ rate at 1,000 kWh!

Recommended Spark Energy Plans  


All Spark Energy Plans