Our Grading of Vista Energy

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Vista Energy does not currently have any plans available on California Energy Ratings.

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Customer Reviews of Vista Energy

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Most Recent Vista Energy Reviews  


Change
The process was easy and the information provided answered all my questions. Sharon from Lakewood OH

Great Team, Easy
I liked Vista's prices and had good service. They were very good at representing themselves. However, my electric bill is very low. It's just me and my daughter here in the house and we don't have all kinds of gadgets to waste electricity on. So, on the same day I signed up, I called in and canceled it. They canceled it right away. There was no problem. Mary Duarte from Fresno CA

Learn The Proccess, Always Call
Vista Energy first came to me by the door and said that I could use a reduced rate by going with them. They were professional and kind and the interaction was pleasant. I was with PG&E and Vista was working with PG&E plus they were green so I went with them. I had one conversation with the customer service representatives over the phone and they were very nice and extremely helpful. However, the one thing that Vista didnt mention was that the reduced rate was just a 12-month discount which I found out when I called the representative for another question. It was slightly deceptive. If I didnt know that, I didnt happen to call or I happened to forget then I wouldn't know what the price would be afterwards which might be more than what I was paying PG&E. The rep told me to just ask for the discount again but I don't know the process if I have to call back for that. Other than that, I would recommend Vista Energy. Ciel Hightower from Vacaville CA


4-5 Star Reviews: 42 (86%)



Good Price Online

Vista Energy Marketing is the same as my past provider and they are both good, but Vista had a good price. I did things online and it was a good site. Vista also provides a good service.

Allen Weaver from
September 27th, 2018

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3-4 Star Reviews: 7 (14%)



Want to Keep Your Business

At first, the service from Vista Energy gave little savings, but the rates started gradually shooting up last year. I noticed it peaked around the holidays. And I talked to them and the rate stayed per agreement for 2 months, but then it shot back up which prompts me to call them back. I told their rep that I wanted to cancel the service and she made me an offer to reduce it back to even lower than what I initially contracted. Their service has been going on for about two years now. I can cancel it anytime, though theyre very adamant about trying to keep my business.

Mara Burns from California
September 27th, 2018

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No 2-3 star reviews have been posted or approved yet

1-2 Star Reviews: 4 (8%)



Scammers

They were giving me multiple supplier chargers I was paying over .19 a kWh when the market rate is about .06 a kWh and they never gave me my gift card I was supposed to receive Im with just energy now and I love them tell all your friends vista energy are scammers

Regina George from Ohio
April 18th, 2019

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Vista Energy FAQs  


Where can I order Vista Energy electricity?


Vista Energy has electricity plans in Illinois, Ohio, and Pennsylvania

Where can I order Vista Energy natural gas?


Vista Energy has natural gas plans in California, Illinois, Ohio, and Pennsylvania

What do customers think about Vista Energy?


That depends on who you ask. There will always be someone who feels wronged by a company, no matter how good they actually are. The average Vista Energy customer review is 4.4 / 5 stars. Keep in mind, consumers will go out of their way to complain far more often than they will to give praise.

Why is my electricity rate higher than when I signed up?


The rate you see when you sign up is the average rate at that exact amount of usage in one billing cycle. Some companies try to game the system by applying bill credits between certain usage thresholds. It works great if you are within the margins, but as soon as you leave that band you no longer get that bill credit and your rate per kWh can double. The PUC only requires that companies disclose their average rates at 500, 1000, and 2000 kWhs. Companies can get around this by giving you a $50 bill credit if you use between 1000 and 2000 kWhs per billing cycle. The only way to really know what you're getting into is to read your EFL. A 10¢ rate at all usage amounts may end up being cheaper than that 8¢ rate at 1,000 kWh!

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