We aggregate data from multiple sources, including our customer reviews from various states, hourly energy rates, California Public Utilities Commision complaint statistics, JD Power & Associates ratings, company standings with the Better Business Bureau, telephone and online surveys. We also take into account individual plan types, standard features offered by each natural gas provider, account management features, customer rewards and incentive programs. Additionally, we test customer service wait times, order cycles, and dozens more data points to provide a comprehensive view of California electricity and gas providers.

California Energy Ratings recognizes that customers may use our site to justifiably complain about poor service and bad experiences with individual natural gas and electricity providers. However, our goal is not to be a complaint forum, but rather a community that takes many different aspects of a company into account in order to provide a balanced and fair overview to help benefit consumers.

California Energy Ratings provides shoppers the opportunity to take an active hand in their deregulated energy markets. When customers rate, everyone wins.

Company	Ranking	Rating (0-5)	Stars
Spark Energy	1	3.8
Public Power	2	3.56
Constellation	3	3.35
North American Power	4	3.21
Direct Energy	5	3.34
Abest Power & Gas	6	3
Aequitas Energy	7	3
4 Choice Energy	8	3
Clearview Energy	9	3
conEdison Solutions	10	3
Discount Power Inc.	11	3
Think Energy	12	3
Hiko Energy	13	3
Perigee Energy	14	3
Starion Energy	15	3
Sunwave Gas & Power	16	3
Town Square Energy	17	3
Verde Energy	18	3
Viridian Energy	19	3
XOOM Energy	20	3
Energy Rewards	21	3
CenterPoint Energy Services	22	3.2
Vista Energy	23	3
Just Energy	24	3.45
Ambit Energy	25	2.57
Agera Energy	26	2.57
Y.E.P.	27	3.87
Liberty Power	28	2.21
Mega Energy	29	2.03
Pacific Gas & Electric	30	0