Problems with Fees and Charges (305 reviews)



Awesome company

(5 / 5)

  Best experience with Just Energy inside of Sams Club they saved me so much money every month never changing because they have a all inclusive rate no surprising delivery charges

John Ventura
March 17th, 2021

Hello John. Thanks for the awesome review. We work hard to meet our customer's expectations. Were happy to hear that you are satisfied with our service. Thank you for choosing Just Energy

Sincerely,
Lily, Social Media Advisor

Responds March 18th, 2021


Billing and Account Management
Customer Service
How likely are you to recommend
Order Experience
Price, Plans and Promotions

Love Nights Free

(5 / 5)

  I was approached at Sams club by Just Energy representatives a couple months ago and I was a bit scared at first because I had been with TXU for 5 years. However, I learned I was actually paying too much when the representative compared my bill to how much I would be paying with them. My bill has been under $100 so far and I am really content with Just Energy. No more centerpoint fees! Thank you.

Alisha Jones
February 9th, 2021

Hi Alisha. Thank you for your review, we appreciate it! We are glad to hear that you are enjoying our fee nights plan. Many thanks for being a valued Just Energy customer.

Thank you,
Lily, Social Media Advisor

Responds February 12th, 2021


Billing and Account Management
Customer Service
How likely are you to recommend
Order Experience
Price, Plans and Promotions

Best price overall

(5 / 5)

  The price for the electricity most months was less than all of the service charges and destination charges from the illuminating company. That saved us a lot of money in every season

Muddogs33
September 30th, 2020



Billing and Account Management
Customer Service
How likely are you to recommend
Order Experience
Price, Plans and Promotions